Director of Product Management


Job title: Director of Product Management

$135000 – 155000 per year

Company: FullContact

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Job description: Director Of Product Management

The Role

The Director Of Product Management will be responsible for leading the development and implementation of FullContact’s identity and integration offerings. This individual is expected to bring a developed knowledge of the data-driven digital marketing ecosystem and proven experience building products and capabilities that are embraced by enterprise digital marketers and platforms. This includes understanding the evolving and unmet needs of companies who must market more efficiently to their customers to compete in this age of fragmented, always on, consumer-in-control marketing, as well as, the companies we will compete with, partner with, sell to, and potentially acquire.

The Director Product Management will lead delivery on the Company’s aggressive product goals. As a key member of the product team, this individual will develop the product to align to the product roadmap defined by product leadership for our Enterprise segment. Success will be measured in the ability to successfully deliver quality and profitable products that align to that roadmap while furthering the cultural fabric of a rewarding data and technology company. This individual is constantly active in the market as it pertains to their product value stream and will assure the voice of the customer permeates development priorities, go-to-market strategy, packaging, positioning and pricing strategies.

Responsibilities

  • Regular cadence of releases and update cycles
  • Delivering against the product roadmap
  • Product Planning leadership
  • Mentoring less experienced product managers
  • Understanding tradeoffs and management of feature requests
  • Helping develop appropriate materials for Go-to-market & Marketing
  • Customer satisfaction with product quality and execution
  • Global data strategy and execution
  • Pricing strategy and execution
  • Manage key partner relationships that contribute to product

Knowledge/Skills/Ability

The ideal candidate will bring the following skills and attributes to this role:

  • Market Knowledge – The Director Product Management will bring a proven systematic process for understanding the data/digital landscape and SaaS business models, including the knowledge of customer needs and current/emerging competitors and partners. The voice of the customer is essential in the design, development and ongoing management of each product’s lifecycle. Strategic vision to see what products customers will need next.
  • Technical Acumen – The Director Product Management will drive development in partnership with engineering. Experience and success in enterprise platform development and integration, cloud computing, the business intelligence and big data domains. This individual will obsess over product quality and user experience to make our products exceed customer quality and ROI expectations.
  • Operations – Delivering high-quality products with predictable results. With a breadth of operational experience across product management and engineering, the Director Product Management will be expected to execute with precision. This individual will have a strong history of driving accountability into the organization, including identifying, tracking and reporting on key product metrics and customer satisfaction.
  • Product Strategy – A strategic mindset around digital data products and business intelligence is essential. The Director Product Management will help develop and refine key value propositions associated with our products and expand into new products within their value stream. S/he will work closely with Sales/Marketing/Customer Success (to understand customer needs and revenue opportunities) and Engineering (to understand trade-offs, level of effort, and milestones), defining clear areas of focus, and success metrics.
  • Communications – A strong two-way communicator, the Director Product Management will seek input from key stakeholders and will provide regular communications to the Product Leadership team on key product initiatives, product status and market results.
  • Leadership – As a recognized leader on the product team the Director Product Management will have a role in mentoring, developing and managing less experienced and junior level individuals on the product management team.

Requirements

  • 6+ years’ experience within Product Management teams. Specifically, experience managing a data product across consumers, businesses, and developers
  • Stellar track record within a development lifecycle, demonstrating regular cadence of releases and update cycles, understanding the competition, and a track record of exceeding customer expectations
  • A reputation for strong problem-solving skills and applying analytical rigor as part of their product thinking.
  • Working knowledge of both the legacy and emerging data-driven digital marketing ecosystems
  • Ability to build strong cross-functional working relationships consistent with company values
  • Courageous about ensuring the success of the product roadmap to optimize resources, our ability to sell/deliver and to get users to value our product, associates and company value proposition
  • Deep understanding of technical complexity and ability to translate it into simple terms
  • Excellent interpersonal, written and verbal communication skills
  • Leadership mindset

Compensation and Benefits:

  • Salary Range: $135,000 to $155,000 base salary plus company based bonus plan and equity
  • Benefits: 100% paid medical, dental, and vision for employees and family coverage; unlimited vacation, 11 company holidays plus 6 mental health days; 401K (match); paid parental leave; EAP; home office reimbursement

About FullContact:

FullContact is the premier provider of SaaS-based identity resolution that empowers brands to improve their customer experience and authentically engage with consumers. Using a consumer-first approach with our product offerings, we aim to make relationships better and that starts with our employees. We offer excellent benefits for our teammates, including full medical and dental coverage, unlimited vacation time and a generous stock option plan. You’ll join an innovative, enthusiastic team whose hard work helped us achieve recognition from the API awards, MarTech Breakthrough awards, and inclusion on the Inc. 5000 list for fastest growing companies.

All offers of employment at FullContact are contingent upon clear results of a thorough background check. FullContact is an Equal Opportunity Employer. FullContact does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

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Applicants must be currently authorized to work in the United States for any employer.

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Location: Denver, CO

Job date: Fri, 24 Sep 2021 07:24:43 GMT

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